Hey guys, what’s up?
It’s Christine Seale, the High Level Queen, here to share some exciting news with you. If you’ve ever struggled with enabling Do Not Disturb (DND) for just one communication channel in Go High Level, I’ve got a fantastic update that will make your life a lot easier. Today, I’m going to walk you through how to set up DND for individual channels, ensuring your emails, texts, and calls don’t interfere with each other. So, let’s dive in!
Why This Update is a Game Changer
Have you ever tried to turn on DND for a contact for text messages, only to find out it also turned off notifications for every single channel, including email? Frustrating, right? Well, no more! High Level now has a fix that allows you to enable DND for specific channels individually. This means you can tailor your communication preferences without disrupting your entire workflow.
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Step-by-Step Guide to Setting Up DND
1. Creating the Workflow
This update is super exciting because it allows you to enable DND for one channel at a time. Here’s how to do it:
- Go to Automation Workflow: Start from scratch or use an existing workflow.
- Add Your Example: For demonstration, we’ll create a new workflow.
- Set Up the Trigger: Wait for the contact’s reply.
2. Configuring DND Settings
Now, let’s configure the DND settings to ensure they only apply to the desired channel:
- Text Reply Trigger: Set the workflow to trigger if the contact replies with a specific message, such as “DND.”
- Avoid Spam Flags: Include an opt-out clause to prevent being flagged by Twilio for spam.
3. Enabling DND for Specific Channels
Here comes the magic! You can now enable DND for specific channels:
- Choose the Channel: Select the channel you want to enable DND for (e.g., text).
- Save the Settings: Click save, and your DND setting for that channel is enabled.
- Test Your Workflow: Turn on and test your workflow to ensure it’s working correctly.
You can repeat this process for other channels like email, Facebook, and Google My Business, enabling DND one channel at a time. How cool is that?
Benefits of Channel-Specific DND
This new feature not only makes your communication more efficient but also helps maintain better customer relationships by respecting their preferences. You can now manage your CRM more effectively, ensuring your messages reach your audience in the most appropriate way.
Try It Yourself
Don’t just take my word for it – try it yourself! Use my link in the description for a free trial plus bonuses. This is your chance to experience the full potential of Go High Level with this new DND feature.
Stay Tuned for More
I hope this guide helps you set up DND for individual channels in Go High Level. If you found this helpful, don’t forget to like, subscribe, and hit the bell icon so you don’t miss any future videos from me. I’m always here to bring you the latest and greatest in digital marketing and automation.
Thanks for hanging out with me today, and I’ll see you next time!
Bye for now!