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Go High Level Conversations Tab UPDATES! Starred, Filters, & MORE!

January 2, 2023 by Christine Seale


Hey, guys, what’s up? It’s Christine Seale, the High Level Queen, back with another exciting update that’s going to revolutionize the way you manage client communications! 🎉 Today, we’re diving into the brand-new features of the Go High Level Conversations Tab. Get ready to supercharge your efficiency and streamline your workflow like never before. Let’s get started!

Unveiling the New Conversations Tab

First things first, if you haven’t noticed the new checkboxes next to people’s names in the Conversations tab, you need to enable this feature. Here’s how:

  1. Navigate to Settings: Click on the Settings gear icon and head to Labs.
  2. Turn on New Features: Ensure both new feature options are toggled to blue.
  3. Return to Conversations: Go back to the Conversations tab and voilà, the checkboxes are there!

Bulk Actions Made Easy

One of the coolest upgrades is the ability to perform bulk actions. Imagine marking all your conversations as read with just a few clicks! Here’s how:

  • Select Conversations: Click the checkboxes next to the conversations you want to modify.
  • Choose Action: Click Actions, then select “Mark as Read.” (You can also mark them as unread if needed).

Remember, you can only do up to 100 at a time, so don’t get too carried away! This feature is a game-changer for keeping your inbox organized and ensuring no message goes unnoticed.

Starred Conversations

Need to highlight important conversations? You can now star messages to bring them to your team’s attention. Here’s a quick rundown:

  • Star Conversations: Select the conversations and click the star icon.
  • Unstar if Needed: If you change your mind, simply unstar them.

This feature ensures that crucial conversations don’t slip through the cracks, helping you stay on top of your game.

Advanced Filtering Options

The new Conversations tab comes with robust filtering options. Whether you need to find unassigned leads or filter by the last message channel, these filters are your new best friend. Here’s how to use them:

  • Filter by Assignee: Find unassigned leads quickly.
  • Filter by Message Channel: Narrow down conversations by email, SMS, Google My Business, WhatsApp, Facebook, calls, voicemail, and Instagram.

This feature is incredibly handy for managing large volumes of conversations and ensuring timely follow-ups.

Sorting Conversations

You can now sort your conversations based on time, either from oldest to newest or vice versa. This makes it easy to prioritize responses and manage your workflow effectively. Here’s the quick guide:

  • Sort by Time: Use the sort button to toggle between latest and oldest conversations.

Clearing Filters

Messed up your filters? No worries! You can clear them in just a few clicks:

  • Clear Filters: Click the Filter button, select Clear Filters, and hit Apply.

Your Conversations tab will return to its default view, ready for a fresh start.

Why These Updates Matter

These updates are more than just new features; they’re designed to enhance your productivity and make your life easier. By enabling bulk actions, starring important messages, and using advanced filters, you can manage your communications more effectively and ensure nothing falls through the cracks.

Join the Nerd Level Academy

If you love my videos but still need help with your automation systems or Go High Level in general, Nerd Level Academy is here for you! It’s your one-stop shop for all your training needs, from learning the basics to setting up advanced automations and SOP libraries. Check it out here and join the community of like-minded professionals striving for excellence.

Filed Under: Blog Tagged With: #gohighlevel

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